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For administrators

Website enquiries

Every enquiry from the website's forms: give each one an owner and move it along.

Last updated: 19 October 2026

When someone fills in Book a demo or Contact us on the website, the enquiry is saved and the team gets an email about it straight away. The email links here.

Select Enquiries in the sidebar, under People, to see every enquiry, newest first. Only administrators see this page.

What each enquiry shows

  • From: the person's name and company.
  • Contact: their email (select it to write back) and, if they gave one, their phone number, with whether they ticked You may call me about this enquiry. Call only those who said yes.
  • Message: what they wrote. On Book a demo this includes their team size and the main problem they picked.
  • Source: the page they wrote from, and the campaign that brought them there when the link carried one.

Give it an owner and move it along

  • Owner: choose who will get back to them. Anyone with an active administrator account can own an enquiry. Choose Nobody yet to take the owner away.
  • Status: New until someone gets in touch, then Contacted, then Closed when there is nothing more to do.

Both save as soon as you choose. Filter the list by Status or Kind from the column headers, or search by name, company or email.

Note: An owner whose administrator account is later made inactive still shows on the enquiries they owned, so you can see who had it and hand it to someone else.